Privacy policy

Last updated: July 28, 2026

GoodVibesPerfume operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GoodVibesPerfume is powered by Shopify, which enables us to provide the Services to you.


 

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.


 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


 

Personal Information We Collect or Process


When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:


 

  • Contact details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial information: Including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.


     

  • Account information: Including your username, password, security questions, preferences, and settings.


     

  • Transaction information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.


     

  • Communications with us: Including the information you include in communications with us, for example, when sending a customer support inquiry.


     

  • Device information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.


     

  • Usage information: Including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.


     

Personal Information Sources


We may collect personal information from the following sources:


 

  • Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.


     

  • Automatically through the Services: Including from your device when you use our products or services or visitour websites, and through the use of cookies and similar technologies.


     

  • From our service providers: Including when we engage them to enable certain technology and when they collector process your personal information on our behalf.


     

  • From our partners or other third parties.


     

How We Use Your Personal Information


Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:


 

  • Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send notifications to you related to your account, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange for shipping, facilitate returns, enable product reviews, and create a customized shopping experience.


     

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing communications by email, text message, or postal mail, and to show you online advertisements for products or services based on your activity on our Services or other websites.

  • Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent or illegal activity, and secure our services. You are responsible for keeping your account credentials safe.

  • Communicating with You: We use your personal information to provide customer support, maintain our business relationship, and respond to your requests.

  • Legal Reasons: We use your personal information to comply with applicable law, respond to legal process (such as subpoenas or court orders), or enforce our policies and terms.

How We Disclose Personal Information


In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:


 

  • With Shopify, vendors, and service providers: Third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).


     

  • With business and marketing partners: To provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising.

  • With your consent or direction: When you request or direct us to share information with third parties (such as shipping carriers or social media login widgets).

  • With affiliates or corporate groups.

  • In connection with a business transaction: Such as a merger, bankruptcy, or compliance with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify and third parties located in various countries.

In addition, we use Shopify enhanced features that incorporate data from your interactions across different Shopify merchants to improve our business. In these circumstances, Shopify acts as a data controller. To learn more about how Shopify uses your personal information and your privacy rights, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to third-party websites or platforms. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites. Information you share in public or semi-public venues (such as third-party social media platforms) may be viewable by other users without limitation.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.


 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information sent to us may not be secure while in transit.

How long we retain your personal information depends on operational and legal considerations, such as maintaining your account, resolving disputes, fulfilling legal obligations, or enforcing our policies.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • Right to Access / Know: Request access to personal information we hold about you.

  • Right to Delete: Request deletion of your personal information.

  • Right to Correct: Request corrections to inaccurate personal information.

  • Right of Portability: Request a copy of your personal information in a transferable format.

  • Right to Opt-Out: Opt-out of the "sale" or "sharing" of your personal information for targeted advertising purposes.

We recognize the Global Privacy Control (GPC) opt-out preference signal. If you visit our website with GPC enabled, we will automatically treat this as an opt-out request for that browser/device.

To exercise any of your rights or manage your email preferences (such as using the "unsubscribe" link in our marketing emails), please contact us using the details below. We will not discriminate against you for exercising your privacy rights.

Complaints & International Transfers

If you have complaints about how we process your personal information, please contact us. Depending on your location, you may have the right to appeal our decisions or lodge a complaint with your local data protection authority.

If we transfer your personal information outside of your home country (such as transfers out of the EEA or UK), we rely on recognized transfer mechanisms, such as Standard Contractual Clauses, to ensure your data remains protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Revised policies will be posted on this page with an updated "Last updated" date.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your privacy rights, please email us at:

Email: sales@goodvibesperfume.com